{"footer":{"title":"READY TO GET STARTED?","text":"Leave your inquiry and we'll get back to you within 24 hours on business days"},"browserTabTitle":"Melbourne fibre","emailSubject":"Offer for Melbourne","emailText":"Thank you for your interest in Pineapple NET! A member of our team will be in touch shortly.","mainNavButtons":["Why Fibre?","DGtek","Testimonials","How To Connect","Contact Us"],"mainNavSectors":["#faq","#dgtek","#testimonials","#how-to-connect","#contact"],"top":{"header":"The Fastest Australian Internet from just $50 per month. ","text":"Is your internet service slowing you down? Let Pineapple get you back up to speed for all your work from home needs. Super-Fast Optic Fibre Speeds and more affordable than nbn™ retailers.","button":"Get in Touch","goto":"#footer","pictureURL":"https://api.pineapple.net.au/images/family-medium.png"},"info":{},"aside":{},"list":{"header":"Unlimited Internet Superior Technology","text":"No data caps to stop you or congestion to slow you down! With fibre, you’ll download at breakneck speeds, stream in 4K without pause and experience crystal clear video calls with friends and family at home and abroad.","button":"Get in Touch","goto":"#footer","items":[{"title":"Lightspeed","icon":"https://api.pineapple.net.au/icons/android-chrome-512x512.png","text":"Fast in both directions. Downloads are 10-20x faster than any NBN connection. For uploads, there is no competition - up to 25x faster than the NBN’s fastest."},{"title":"Bulletproof","icon":"https://api.pineapple.net.au/icons/android-chrome-512x512.png","text":"Fibre is reliable. It won’t let you down when you’re in a Zoom meeting with colleagues or FaceTime with the family. Our 99.99% network uptime has no competition. That’s years without a single outage."},{"title":"Affordable","icon":"https://api.pineapple.net.au/icons/android-chrome-512x512.png","text":"Our superior fibre outperforms the NBN, at comparable speeds and price. You can choose from a 50/50Mbps through to 1000/1000Mbps plans. Our goal is for you to be happy with your connection and network to suit your requirements"}]},"faq":{"header":"We’ve Answered Some Common Questions","button":"Get in Touch","goto":"#footer","items":[{"question":"How is DGtek Fibre Different to the NBN?","answer":"Let’s make one thing very clear, DGtek is not the NBN.\nDGtek is an independent fibre infrastructure provider local to Melbourne.\nPineapple Net retails DGtek, not the NBN.\nWhile the NBN connects customers with 7 different technologies, DGtek only uses fibre to the home.\nDGtek fibre is the same technology that is used across Europe, Japan, New Zealand, and it’s what Google used in their US rollout.\n• Fibre is capable of faster speeds - Up to 10Gbps\n• Fibre is stronger- less prone to breakage and doesn’t require as much maintenance\n• Fibre performs better in hot temperatures and over long distances\n\nBy every metrics, fibre is the superior technology for delivering internet to Melbourne’s homes.\nIn addition to DGtek’s infrastructure using better technology, their cables are only 3 - 5 years old.\nThe average piece of NBN copper is 30 years old.\nAustralian internet really is in a sorry state.  Our National Broadband Network is mostly Telstra and Optus’s old Telephone and PayTV cables repurposed.\nThat’s why the whole nation is plagued by network outages, and it’s why DGtek fibre is unmatched for reliability."},{"question":"How is Pineapple Net Cheaper Than Every Other Internet Provider?","answer":"DGtek is cheaper for us to retail.\nAs a new Aussie ISP, we’d struggle to retail the NBN. Unless your one of the big players, the so-called “open access” NBN is practically inaccessible.\nWe pass these savings down to our customers.<br>\nThat’s why our 50Mbps plan is the cheapest on the market.\nAnd why our 150Mbps plan is less than any NBN 100 plan, although 50Mbps faster for downloads and 110Mbps faster for uploads."},{"question":"What are Symmetrical Speeds?","answer":"Symmetrical speeds are when your upload speeds are as fast as your download speeds.\nThat means that a plan with 500Mbps download has 500Mbps uploads.\nYou’ve probably noticed that all RSPs retailing the NBN talk about their downloads a lot more than their uploads. That’s because NBN uploads are a lot slower for residential connections.\n100Mbps/40Mpbs --- 100Mbps download --- 40Mbps upload.\nWhile Pineapple Net retails symmetrical speeds.\nWe do this because it’s easy. There is so much extra bandwidth with a full-fibre connection that we don’t need to limit our uploads. And we know it’s helpful for the work from home crowd, social and business video calls and will even save people time when they upload to social media."},{"question":"What Can I Do With Fibre? ","answer":"Nothing you couldn’t do with your NBN connection. It’s just an all-round better experience. You can download large files quicker, stream in higher resolutions, upload massive files in a fraction of the time and of course, fibre is way more reliable so you won’t drop calls to your work colleagues or loved ones.\nThere is no evening congestion, no unexplainable internet slow days and practically no network outages.\nSince DGtek launched their fibre in 2016, our customers have enjoyed 99.9% network uptime. Years have passed without a single dropout. That feat is unthinkable on the NBN."}]},"plans":{"header":"We Told You It Was Cheap","button":"Contact Us","goto":"#contact"},"testimonials":{"header":"The Social Proof We Are Amazing","button":"Try it for yourself","goto":"#footer"},"greenSection":{"header":"Powered By DGtek","text":"DGtek is an infrastructure provider running fibre optics down Melbourne’s streets. We retail their world-class FTTP network, and that’s how our residential speeds are faster and cheaper than all our competitors."},"howToConnect":{"header":"Everything You Need To Know To Connect","text":"There are a couple of options when connecting to Pineapple Net’s residential fibre.","button":"Enquire Now","goto":"#footer","items":[{"icon":"https://api.pineapple.net.au/icons/icon-1.svg","title":"Flexible. No Contract","text":"Pay a $99 connection fee for your fibre and router, and we won’t ask you to sign anything. Upgrade or downgrade at any time, or leave when you want."},{"icon":"https://api.pineapple.net.au/icons/icon-2.svg","title":"12 Month Contract","text":"Ready for a commitment? You can sign up to a 12-month contract and we’ll waive all the connection fees."},{"icon":"https://api.pineapple.net.au/icons/icon-3.svg","title":"3 Months Free Internet on a 12 Month Contract","text":"To sweeten the deal, we are giving all residents who sign up, the first 3 months at no charge"}]},"internetPlans":{},"userForm":{"title":"Meet Melbourne’s New Net","button":"Go Lightspeed","fieldsToShow":[{"type":"text","placeholder":"Full name*","required":true},{"type":"text","placeholder":"Unit / Apartment number*","required":true},{"type":"text","placeholder":"Street Name and Number*","required":true},{"type":"state","placeholder":"State*","required":true},{"type":"postcode","placeholder":"Postcode","required":false},{"type":"email","placeholder":"Email*","required":true},{"type":"phone","placeholder":"Phone*","required":true},{"type":"list","placeholder":"Speed : Price /Mth*","required":true,"available":["50/50 Mbps : $59/Mth","150/150 Mbps : $79Mth","500/500 Mbps : $99/Mth","500/500 Mbps : $119/Mth","1000/1000 Mbps : $149/Mth.."]},{"type":"list","placeholder":"Contract Term*","required":true,"available":["12 Months / 10% Discount / Free Modem","Month to Month $99 Installation"]},{"type":"text","placeholder":"Preferred Installation Date","required":false},{"type":"text","placeholder":"Preferred Installation Time - AM / PM Specific","required":false},{"type":"list","placeholder":"Where Did You Hear About Us*","required":true,"available":["Social Media","Website","Family and Friends","Marketing Material","Building Manager","Other"]},{"type":"message","placeholder":"Additional Notes","required":false}]},"referrer":{"subject":"Thank you for referring us!","text":"Thank you for referring us to your friend. We’ll be in touch with them shortly.\n\nIf they activate us, we’ll give you a month of FREE internet on your current plan!"},"referral":{"subject":"Your friend wants to give you 3 months of FREE internet!","text":"Pineapple is a surefire way to a long-lasting friendship and your friend just mentioned you needed some super fast fibre internet."},"googleFormURL":"https://docs.google.com/forms/d/e/1FAIpQLSdx5hO22iygUitr300KN6BiSn2-wcDhN3DyxFJNn4sH1Ru5Tg/viewform","logo":"https://api.pineapple.net.au/icons/logo.png","emailButton":"Give me free internet!","pages":[{"id":"1601790327701","address":{"postcode":"3182","state":"VIC","city":"Melbourne","streetName":"St Kilda Rd","streetNumber":"245","formatted":"245 St Kilda Rd, St Kilda VIC 3182"}},{"id":"1601791916327","address":{"city":"Melbourne","formatted":"33 Charnwood Rd, St Kilda VIC 3182","postcode":"3182","state":"VIC","streetName":"Charnwood Rd","streetNumber":"33"}},{"id":"1601791916350","address":{"city":"Melbourne","formatted":"285 St Kilda Rd, St Kilda VIC 3182","postcode":"3182","state":"VIC","streetName":"St Kilda Rd","streetNumber":"285"}}],"disclaimer":{"header":"DISCLAIMER THIRD PARTIES","text":"All product and company names are trademarks™ or registered® trademarks of their respective holders. Use of them does not imply any affiliation with or endorsement by them.\nAll specifications are subject to change without notice.\n\nnbn™, nbn co and other nbn™ logos and brands are trade marks of nbn co limited and used under licence."}}